Shipping and Returns
Tracking my order
• All UK deliveries are fully tracked, and we will email you a link to your tracking information once your parcel has been sent.
• Orders will be shipped with Royal Mail Express First Class delivery.
On the day of delivery
• Follow the tracking for your order to know when to expect it. You will receive email updates with any changes.
• Someone needs to be in for delivery as we may need a signature. If this isn’t possible, our delivery partner will usually leave a calling card or send you an email notification.
Important Information
• For your security, we can’t change the delivery address once the order is placed. Double-check the address on the order confirmation page before placing your order.
Return's
• We accept returns within 14 days for unused, unwashed, and unaltered products in their original packaging. Prior written consent from Boricci.com is required and returns may be subject to a charge.
• Repack items in their original packaging and affix a label to your parcel, ensuring it covers your name/address if you are reusing the original shipment box. This prevents the parcel from being returned to you.
• You are responsible for return shipping costs, which are non-refundable.
• For items over £70, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee receipt of returned items.
Unwanted items
• Returns are not accepted after the 14-day period. Attempted returns after this period may be sent back to your default delivery address, with you covering the delivery costs.
Original condition
• All returned items must be in their original condition with packaging and all Boricci.com and brand tags.
Exchanges
• To exchange an item, return the original item and make a new purchase for the desired item.
Refunds
• We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Refund processing may take some time with your bank or credit card company.
Initiating a Return
• To initiate a return, visit our Contact Us page and provide:
• Order Date
• Delivery Address
• Order Number
• First and Last Name
• Email Address associated with your order
For more information, refer to our terms and conditions.
About the shop
We focus on providing unique and luxurious clothing at affordable prices, combining Italian style with a European twist.